Privacy Policy

Thank you for choosing to be part of The Power Mill (PTY) Ltd ("us," "we," or "our") and for visiting our website at https://www.thepowermill.co.za/ (the "Website"). We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Website or make a purchase through our online shop. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

If you have any questions or concerns about our Privacy Policy or our practices, please contact us at info@thepowermill.co.za.

Information We Collect

Personal Information We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. The types of personal information we may collect include your name, email address, phone number, shipping and billing address, payment information, and any other information you choose to provide.

Non-Personal Information When you visit our Website, we may automatically collect certain non-personal information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, and the dates and times of your visits.

Use of Information We may use the information we collect for various purposes, including:

Providing and maintaining our Website
Processing and fulfilling orders
Personalizing your experience on our Website
Communicating with you, including responding to your inquiries and providing customer support
Sending you promotional offers, newsletters, and marketing communications
Improving our products, services, and Website functionality
Conducting research and analysis to better understand our customers and their needs
Protecting against fraudulent transactions and other illegal activities
Complying with applicable laws and regulations

Disclosure of Information We may disclose your information to third parties in the following circumstances:

With service providers who assist us in operating our business and providing services to you, such as payment processors, shipping partners, and email marketing providers.
To comply with legal obligations, such as responding to lawful requests from public authorities or enforcing our Terms of Service.
With your consent or at your direction.

Security We employ reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of those websites before providing them with any personal information.

Children's Privacy Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we discover that we have inadvertently collected personal information from a child under 16, we will promptly delete that information.

Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. If we make any changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after the posting of changes constitutes your acceptance of such changes.

Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@thepowermill.co.za.

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.